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Privacy Policy

At Generation 3D Model Making LLC] (“G3D Models“), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://g3d-models.com or interact with us via social media or at events.

1. Company & Contact Details

  • Company Name: Generation 3D Model Making LLC
  • Registered Address: 54 Al Marabea Street, Al Quoz 1, Dubai, UAE
  • Contact Email for Privacy Queries: marketing@generation3d.ae

2. Geographic Scope & Legal Compliance

We comply with applicable data protection laws including the General Data Protection Regulation (GDPR) for visitors from the EU/EEA and UK. If you are located in other jurisdictions with strict privacy laws (e.g., California (CCPA) or Canada (PIPEDA)), we also strive to uphold the relevant standards.

3. What Data We Collect

We may collect the following personal data:

  • Full Name
  • Company / Job Title
  • Email Address
  • Phone Number / WhatsApp
  • Physical Address
  • Payment or Invoicing Details
  • User-generated Content (e.g., file uploads, comments)
  • Location Data (IP-based)

We collect this data through:

  • Our website (forms, contact page)
  • Social media platforms: Facebook, Instagram, LinkedIn
  • Events and exhibitions (Cityscape Global, Index Dubai, Index Saudi, Big 5 Global)

4. Cookies & Tracking Technologies

Our website may use the following tools for analytics and advertising:

  • Google Analytics / GA4
  • Meta (Facebook) Pixel
  • Google Ads Conversion Tracking & Remarketing
  • LinkedIn Insight Tag
  • Hotjar or other session tracking tools
  • Embedded content (YouTube, Instagram, etc.)

We use these tools to understand website usage, improve user experience, and serve relevant ads. You will be presented with a cookie consent banner upon your first visit where you can manage your preferences.

5. Third-Party Data Processors

We may share your data with trusted third-party service providers who help us operate our website and services, including:

  • Web Hosting Provider: Cloudways
  • Email Marketing Platforms: Campaign Monitor
  • CRM Platforms: HubSpot
  • Cloud Storage: AWS, Google Drive

All third parties are required to comply with data protection laws and process your data securely.

6. Security Measures

We implement strong security protocols to safeguard your data, including:

  • SSL (Secure Socket Layer) encryption
  • Firewall protection
  • Regular website backups
  • Role-based staff access control

7. Data Retention

We retain your personal data for only as long as necessary:

  • 24 months after the last interaction for general inquiries or leads
  • 7 years for financial/invoice records (to comply with legal/accounting obligations)

8. Marketing Preferences

You may opt-in to receive promotional emails and newsletters. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us at marketing@generation3d.ae

9. Children’s Privacy

We do not knowingly collect or process data from children under the age of 13 (or 16 in applicable regions). If you believe a child has submitted data to us, please contact us and we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified via:

  • A banner or notice on our website
  • Email (if you are subscribed)

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: marketing@dominic

Phone: +971 (0) 42822066